Repair and Maintenance

Repair and Maintenance (Hong Kong and Macau)

Backing up our customers with technical support is an integral component to our business and the way we operate. We have a team of skilled technicians on stand by for your convenience. Our technicians have been working in the coffee industry for years. They are passionate and knowledgeable about coffee and machine technology.

Problems with your coffee machine but you can’t come to us? No problem, we’ll come to you! Our technicians are available everyday including weekends and public holidays, so we can get you up and running again in no time. This guarantees you have minimal down time to your business. Imagine 1-hour loss of trade – equals to customer dissatisfaction and hundreds of dollars lost in your business earnings.

It is important to choose a machine that best meets your current and future demands. Every coffee machine requires checking at regular intervals to ensure that it continues to perform at its optimum. Coffee machines differ not only in terms of price, quality and performance, but also regarding their service requirements and your usage environment. Our team can help you choose the right machine for your requirements.

As a professional technician, we recommend that the maintenance of your coffee machine should be carried out every 3 months. It is FREE OF CHARGE for the first year after purchasing our coffee machine. Regular checking service could also be arranged by joining our maintenance program. The machine maintenance package involves…

  • Cleaning the coffee grinder and brewing unit
  • Descaling the boiler
  • Coffee pouring setup
  • Full internal inspection

Coffee machines, cleaning supplies, accessories and coffee beans can be purchased from Boncafe Hong Kong. We look forward to providing you with all your coffee, equipment and servicing needs.

Call us at +852 2415 6080 
or WhatsApp +852 6312 6906。

Get in touch today ! Hotline: +852 2415 6080


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